You’re moving a live store while customers are in the middle of checking out. That sounds like a bad dream or bad planning, reminding us once again why an e-commerce migration checklist isn’t just a formality. It’s your safety net to keep orders, product catalogs, and traffic from disappearing mid-transition. Our migration guide covers six […]
TL;DR: Because it didn’t turn out the way we intended. We spent several months building an internal AI product and stopped before launch. It was supposed to give any company a working data agent without custom development. The idea came from a client project we delivered shortly before—one that works exceptionally well. Yet turning that […]
If you’ve already worked out where AI makes sense in retail, what implementation challenges can arise, and what defines AI readiness of your e-commerce stack, one decision remains: who is going to build it? That question is one reason a forward deployed engineer keeps coming up in AI conversations. The role puts an engineer directly […]
Ask an e-commerce team if they’re ready for AI and there’s a good chance the answer will be an immediate “absolutely.” And they probably mean it. Competitors are already using AI, plenty of everyday work could use automation, and there are usually a few ideas the team would happily start tomorrow. The answer gets less […]
If AI has suddenly become one more thing your retail team is expected to figure out, we get it. There are vendor demos, competitor launches, internal questions, and probably a few very confident opinions about what you should be doing already. That can make AI in retail feel like a decision you’re late to. You’re […]
Somewhere between a board meeting and an e-commerce roadmap, “we need AI” becomes a non-negotiable business requirement. The pressure is real. In Dataiku’s 2026 survey of 900 enterprise CEOs, 80% said their role could be at risk if their company failed to show measurable AI gains by year-end. These circumstances can move an AI project […]
An order splits into two shipments, and no system flags it in advance. The warehouse shows stock that’s actually gone. A customer returns one item out of three, and accounting still doesn’t see that the return ever happened. Support pulls up the customer’s record and can’t tell what stage the order is at—because that stage […]
When order management in a Google Spreadsheet becomes problematic, most small business owners usually do the same thing: type “10 best OMS” in Google search, open up several tabs, and try to choose the winner by the number of stars on review pages. These rating tables, however, rarely take into consideration your particular characteristics, such […]
CRM and order management systems are two different systems that exchange data. They address different questions: it’s “Who is our client, and why are they buying this?” for the CRM and “What exactly has been ordered, and where is it now?” for the OMS. These two systems are meant to complement each other, but in […]
Building or selecting an OMS without a clear list of requirements is like building a house without a blueprint. Companies often focus only on order intake and overlook critical backend fulfillment, inventory synchronization, and less common order scenarios. Avoiding these mistakes means distinguishing between business needs and the technical tools that fulfill them—which is why […]
Most online stores and wholesale businesses start with ready-made SaaS platforms. In the early stages, these off-the-shelf cloud solutions are often enough and cover essential business needs. This becomes a problem when your business grows, but the software doesn’t keep up. If you have to change some internal processes or manually fill in spreadsheets only […]
Finding the best e-commerce order management system often feels simple right up until you try to pick one. Every sales demo promises instant inventory updates, simple multi-channel routing, and easy scaling. However, behind these identical feature lists sit completely different software architectures. An order system that works well for a growing online store on Shopify […]
