Vilmate: The Key Advantages That Build Lasting Partnerships

Vilmate has developed software for large corporations and startups for over 10 years. Building long-term partnerships has always been one of our top priorities. This approach helps us fully support the product lifecycle, keep projects scalable, introduce modern features, and ensure everything runs smoothly.

Why do so many clients choose to stay with Vilmate for years? The answer lies in our thoughtful and thorough approach to every project. Today, we’d like to share the key practices that make us a trusted client partner.

Integrating Systems, Simplifying Solutions

Writing clean and effective code is a top priority for any IT project. At Vilmate, we approach this task with care and professionalism. But we don’t stop there.

We provide system integration services to ensure all your technologies work as one. Imagine your programs, tools, and databases communicating perfectly. Data flows smoothly, and processes are automated with ease. We analyze your current systems, choose the best ways to connect them, and create a structure that makes your work faster, simpler, and more efficient.

For example, we can link your CRM to an analytics tool, set up automated team notifications, or connect your platform with third-party services. This approach gives you more than just a functional product — it creates an ecosystem that saves time, cuts costs, and boosts productivity. You can focus on what truly matters: growing your business.

System integration is especially important for e-commerce. But this is just one of the many services we offer to help online store owners succeed.

Special Offers for E-commerce

At Vilmate, we’ve been creating solutions for the e-commerce industry for years and are proud to call ourselves experts in this field. Our work goes beyond simply building online stores or apps. We also offer additional services to help your business succeed.

To stay ahead of the competition, using technologies that make customer interactions simple, fast, and personalized is important. So, what key solutions do we provide?

Setting Up Omnichannel Support

Omnichannel support connects all customer interaction points into one seamless system. We help create a smooth experience where customers can easily switch between channels—like your online store and physical locations—while keeping their purchase history, cart, and preferences intact.

Here’s what omnichannel support can include:

Real-Time Data Sync: Customer, order, and product information is updated instantly across your website, mobile app, social media, and offline stores.
Click & Collect: Customers can order online and pick it up at a convenience store.
Personalized Customer Experience: Purchase history, returns, and interactions are available in every channel, making it easy to offer tailored communication.
Unified Loyalty Program: Discounts and rewards work everywhere—from in-store checkouts to online payments.
Integrated Marketing Tools: Push notifications, email campaigns, and social media ads are set up to deliver the right offers at the right time.

This approach ensures your customers feel comfortable and connected, no matter where they interact with your brand. It builds trust, increases loyalty, and boosts sales. Retailers using omnichannel support see their revenue grow by as much as 30%.

Point of Sale System Integration

A modern POS system is more than a cash register—a powerful tool for managing sales. At Vilmate, we develop and implement POS solutions to seamlessly integrate with your online business.

Here’s how a POS system can help:

Seamless Integration: Connect your physical and online sales. For example, if a product is sold online, the inventory in your offline store is updated instantly.
Faster Transactions: Automate payments, apply discounts, check loyalty points, and handle returns quickly and easily.
Real-Time Analytics: Access reports on sales, product performance, and promotions from the system.
Inventory Management: Track stock levels automatically and get alerts when it’s time to restock.
Loyalty Program Integration: Let customers use bonuses, discount cards, or promo codes at checkout.

A POS system makes your offline sales more efficient and reliable. It’s not just a payment tool—it’s a complete platform for managing sales, tracking analytics, and improving the customer experience.

When combined with omnichannel support, a POS system becomes even more effective. Vilmate is here to help you bring your business to the next level with modern, integrated solutions.

No website or app can succeed without a strong UI/UX design. At Vilmate, we have a unique approach to creating exceptional user experiences, which we’ll explore next.

A Comprehensive Design Process

The Vilmate design team has developed a unique and effective UI/UX design approach.

Our process is flexible and deeply research-driven. We understand that every client and project is unique, so we adapt our methods to meet specific goals—building a new product or improving an existing one.

When working on a redesign, we focus on retaining what works well while identifying areas for improvement:

Heuristic Analysis: We evaluate the interface based on Jakob Nielsen’s 10 usability principles. This analysis helps us understand how user-friendly the product is, including how easy it is to navigate, find features, and complete key actions.
User Behavior Analysis: Using tools like Google Analytics and Microsoft Clarity, we analyze how users interact with the design—what elements they focus on and what they ignore.

Whether it’s a new project or a redesign, our process always starts with in-depth research and analysis.

We begin by studying the product, its goals, and its target audience. This step includes competitor analysis, understanding user needs, and exploring the market. Next, we create an information architecture and map user flows to design clear and logical interaction paths.
We build and test prototypes during the design phase to ensure our solutions are effective. The final design focuses on modern trends, user experience (UX), and client preferences, balancing aesthetics with functionality.

Collaboration is key at every stage. From initial briefings to final testing, we work closely with clients to ensure we address every detail. This approach allows us to create designs that are not only visually appealing but also practical, intuitive, and aligned with business goals and user expectations.

In addition to our design expertise, we offer project audits—a popular service among our clients. These audits provide detailed insights and recommendations to improve the overall product.

Audit and Development Plan

Vilmate offers a comprehensive audit and development planning service for those looking to optimize their IT solutions or prepare for a new project.

We begin by thoroughly analyzing your current product, processes, or concept. This stage may involve reviewing technical aspects, user experience, system performance, and compliance with modern standards.

Based on our findings, we create a tailored plan that includes:

Recommendations for improvements and problem resolution
A clear, step-by-step development and implementation plan
Selection of the best technologies and tools
Budget and timeline estimates.

This service helps you identify areas for improvement and growth while giving you a clear roadmap for the future. Our expertise allows you to avoid common mistakes and turn your ideas into reality more effectively.

If the audit shows that your product needs changes, Vilmate’s team is ready to handle any tasks required to enhance it.

AI-Powered Solutions Integration

At Vilmate, we keep pace with the latest technologies, including artificial intelligence (AI). Today, AI is one of the most transformative tools in business, helping companies achieve success and stand out from the competition. Since 2019, the adoption of AI by businesses has surged by an impressive 270%, and it’s no coincidence.

AI creates new opportunities for automation, personalization, and improving business efficiency.

Here are some ways AI can benefit your business:

AI is a powerful tool that gives your business a competitive edge. It makes products smarter, processes faster, and customer interactions more effective. Vilmate is here to help you implement AI solutions to make your business unique.

Vilmate – Your Trusted Software Development Partner

At Vilmate, we offer essential collaboration benefits designed to meet the needs of a modern IT company. We prioritize data security, ensure transparency at every stage of development, and provide flexible cooperation models tailored to your needs.

We also assemble professional teams perfectly suited for your project. Our skilled recruiters carefully consider the project’s specifics and current market trends to find experts who match your expectations.

We place special focus on organizing workflows within the team. Experienced project managers (PMs) ensure clear planning, timeline control, and seamless coordination between you and the development team. You can trust that your project will stay on track, with any changes discussed and agreed upon in advance.

To guarantee quality, we include highly qualified QA specialists in the process. They conduct thorough testing at every stage of development, identifying and fixing issues to deliver a stable and reliable final product.

Our team is more than just task executors. We are a cohesive group of specialists dedicated to making your project successful, modern, and of the highest quality. We’re ready to adapt to your needs and create a product that exceeds your expectations.